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iPhone Mail Folders

When setting up my iPhone to work with Exchange over IMAP, I noticed that Apple and Microsoft have decided to use different names for a few standard mail folders.  Microsoft uses “Deleted Items” and “Sent Items”, but Apple uses “Deleted Messages” and “Sent Messages”.  The net result is when you send or delete a message on your iPhone, it puts them in a different folder than they would have gone into if you had instead sent or deleted it from Outlook or OWA.  It’s a pretty quick change to “fix” this.

On your iPhone, open the Settings app, go to Mail and select your IMAP account.  Scroll down and select Advanced.


Here you can set the location of your Sent and Deleted mail.


Just tap it and select Microsoft’s “Items” folders and you’re done.

Now from Outlook you can delete the “Messages” folders that your iPhone created.

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